Terms & Conditions
OVERVIEW
Welcome to Shadw! The terms “we”, “us” and “our” refer to Shadw. Shadw operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Shadw is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your area.
You agree to provide accurate, current, and complete account, billing, and shipping information.
You are responsible for maintaining the security of your account and all activity under it. You may not transfer or sell your account to any other person.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display product images, descriptions, and colors accurately. However, actual products may vary slightly due to screen settings, lighting, or manufacturing variations.
Minor differences in stitching, fabric texture, shade, or print placement are normal and do not constitute defects.
We reserve the right to modify product details, pricing, availability, or discontinue products at any time without prior notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
Orders are confirmed only after payment has been successfully processed. Cancellation may not be possible once the order is confirmed.
Returns and exchanges are subject to our Refund Policy.
Purchases must be for personal or household use only and not for resale.
SECTION 4 – PRICES AND BILLING
All prices and promotional offers are subject to change without notice.
Prices shown do not include delivery charges, taxes, customs duties, or additional fees unless clearly stated.
We accept online payments and Cash on Delivery (COD) in selected areas of Pakistan. For COD orders, payment must be made at the time of delivery.
You agree to provide valid and accurate billing and payment information.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates only and are not guaranteed.
We are not responsible for delays caused by courier services or events beyond our control.
We currently deliver within Pakistan only.
Risk of loss transfers to you once the product has been handed over to the courier.
SECTION 6 – OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” without warranties.
We are not responsible for any issues arising from the use of third-party tools.
SECTION 7 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites. Accessing them is at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
Shadw is powered by Shopify. However, all sales and purchases are made directly between you and Shadw.
Shopify is not responsible for any transactions, products, or disputes between you and Shadw.
SECTION 9 – PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy.
Information may be processed by Shopify and service partners in order to provide our Services.
SECTION 10 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us the right to use, reproduce, and publish such content without compensation.
You confirm that your feedback does not violate any third-party rights.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors in pricing, descriptions, or availability at any time.
Orders may be canceled if incorrect information is identified.
SECTION 12 – PROHIBITED USES
You may not use our Services for unlawful, harmful, abusive, or fraudulent purposes.
You may not hack, spam, impersonate others, distribute malware, or misuse our platform.
Violation of these Terms may result in account suspension or termination.
SECTION 13 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice.
Outstanding obligations remain payable after termination.
SECTION 14 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted, secure, or error-free use of our Services.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Shadw shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold Shadw harmless from claims arising out of your violation of these Terms or misuse of the Services.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
SECTION 18 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver.
These Terms constitute the entire agreement between you and Shadw.
SECTION 19 – ASSIGNMENT
You may not assign or transfer your rights without our consent.
We may assign our rights without prior notice.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of Pakistan.
Courts of Pakistan shall have jurisdiction over disputes.
SECTION 21 – HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 22 – CHANGES TO TERMS
We may update or modify these Terms at any time. Continued use of our Services constitutes acceptance of changes.
SECTION23 – CONTACT INFORMATION
Shadw.
Karachi, Pakistan
Email: info.shadwfits@gmail.com
Phone: 0332-7775395
